Thank you for your purchase from Cibrida.store. We hope you are satisfied with your purchase. If you need to return an item, please carefully read the following return policy.
- Return Period
You can request a return within 30 days of receiving the item. Return requests after this period will not be accepted. - Return Conditions
For a return to be processed successfully, the item must meet the following conditions:
The item has not been worn, washed, or damaged.
The item should retain its original tags and packaging.
- Return Process
To request a return, please follow these steps:
Contact Customer Service: Please send an email with your order number and the reason for the return.
Obtain Return Authorization: Our customer service team will provide you with a Return Authorization Number (RA) and guide you to the address where you will return the item.
Prepare the Return Package: Pack the item and its original packaging together, ensuring the item will not be damaged during shipping.
Send the Package: Please send the return package back to our designated return address and retain proof of shipment.
Return Address: 17840 32ND AVE S APT D12, SEATAC WA 98188-4241
- Refund Processing
Once we receive the returned item and confirm it meets the return conditions, we will process your refund as soon as possible. Refunds will be processed within 7-10 business days of receiving the item, and the amount will be refunded to your original payment method. - Shipping Costs
For returns due to defective or incorrect shipments, we will cover the return shipping costs.
For returns due to personal reasons (such as dislike, incorrect size, etc.), you will be responsible for the return shipping costs.
Thank you for choosing Cibrida.store. We hope you have a pleasant shopping experience!